Accessibility statement

This statement applies to the DfE identity account service.

This service is run by the Department for Education. We want as many people as possible to be able to use it. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the service using just a keyboard
  • navigate most of the service using speech recognition software
  • listen to most of the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the service text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have an access need.

How accessible this service is

All parts of this service are fully accessible.

Reporting accessibility problems with this service

We are always looking to improve the accessibility of this service.

If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us:

Email:
teaching.status@education.gov.uk

Read tips on contacting organisations about inaccessible websites

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ’accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this service’s accessibility

The Department for Education is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1) AA standard.

There may be accessibility issues we have not found yet. If you find any please contact us so we can continue to improve the services we provide.

Disproportionate burden

Not applicable

Content not within scope of this accessibility statement

Not applicable

Preparation of this accessibility statement

This statement was prepared on 12 June 2023.